{"slug":"freshdesk-freddy-ai-agent","name":"Freshdesk Freddy AI Agent","domain":"freshworks.com","verdict":"As of 2026-07-13, ChatGPT, Claude, Gemini, Grok collectively rank Freshdesk Freddy AI Agent #6 of 8 for ai customer support agent. Source: https://modelsagree.com/product/freshdesk-freddy-ai-agent (modelsagree.com, CC BY 4.0).","best_rank":6,"categories":1,"entries":[{"slug":"best-ai-customer-support-agent","title":"Best AI customer support agent","rank":6,"of":8,"score":3,"appearances":1,"modelRanks":{"ChatGPT":3},"reason":"Best mainstream value: affordable helpdesk seats, no-code Agent Studio, email automation, action-taking connectors, and $49-per-100-session usage make credible agentic support accessible to smaller teams","reasons":[{"model":"ChatGPT","reason":"Best mainstream value: affordable helpdesk seats, no-code Agent Studio, email automation, action-taking connectors, and $49-per-100-session usage make credible agentic support accessible to smaller teams"}],"fixes":[{"model":"ChatGPT","fix":"Its session-based billing can charge without a true resolution, while its evaluation, governance, and complex-workflow depth trail the leaders"}],"updated":"2026-07-13","rank_history":{"days":["2026-07-12","2026-07-13"],"ranks":[null,6]},"api":"https://modelsagree.com/api/v1/best/best-ai-customer-support-agent.json"}],"page":"https://modelsagree.com/product/freshdesk-freddy-ai-agent","check":"https://modelsagree.com/check?q=Freshdesk%20Freddy%20AI%20Agent","updated":"2026-08-10T18:18:45.051Z","attribution":"modelsagree.com, CC BY 4.0"}