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Best incident management and on-call platform for SRE

3 models · updated 2026-06-29

The verdict

Rootly leads — 0 of 3 models rank Rootly the top startup.

Not unanimous: ChatGPT picks incident.io; Claude picks incident.io; Gemini picks Incident.io.

Combined ranking

  1. 1
    Rootly—8 pts
    GPT #3Claude #4Gemini #3· Strong automation-first incident response with excellent retrospectives.
  2. 2
    incident.io—8 pts
    GPT #2Claude #2Gemini —· Best modern Slack-native incident workflow for engineering teams.
  3. 3
    FireHydrant—4 pts
    GPT #4Claude —Gemini #4· Deep service catalog and runbook-driven incident management.
  4. 4
    Incident.io—4 pts
    GPT —Claude —Gemini #2· Intuitive Slack-first incident response workflow with excellent post-mortem tools.

Not ranked (incumbents): PagerDuty, PagerDuty Operations Cloud, Opsgenie, Grafana OnCall, Jira Service Management

By model

ChatGPT

  1. 1.PagerDuty Operations Cloud
  2. 2.incident.io
  3. 3.Rootly
  4. 4.FireHydrant
  5. 5.Jira Service Management

Claude

  1. 1.PagerDuty
  2. 2.incident.io
  3. 3.Opsgenie
  4. 4.Rootly
  5. 5.Grafana OnCall

Gemini

  1. 1.PagerDuty
  2. 2.Incident.io
  3. 3.Rootly
  4. 4.FireHydrant
  5. 5.Opsgenie

Tracked by ModelsAgree · rank 1 = 5 pts … rank 5 = 1 pt · re-polled continuously