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Best on-call and incident management tool

3 models · updated 2026-06-29

The verdict

incident.io leads — All 3 models rank incident.io the top startup.

Combined ranking

  1. 1
    incident.io—12 pts
    GPT #2Claude #2Gemini #2· Best modern all-in-one response with polished Slack/Teams workflows.
  2. 2
    Rootly—8 pts
    GPT #3Claude #4Gemini #3· Highly configurable AI-native incident operations for fast-moving teams.
  3. 3
    FireHydrant—3 pts
    GPT #4Claude —Gemini #5· Strong runbooks, service catalog, retrospectives, and response automation.
  4. 4
    Better Stack—2 pts
    GPT —Claude —Gemini #4· Highly developer-friendly tool combining monitoring, logs, and on-call.

Not ranked (incumbents): PagerDuty, Datadog On-Call, Grafana Cloud IRM, Grafana OnCall

By model

ChatGPT

  1. 1.PagerDuty
  2. 2.incident.io
  3. 3.Rootly
  4. 4.FireHydrant
  5. 5.Grafana Cloud IRM

Claude

  1. 1.PagerDuty
  2. 2.incident.io
  3. 3.Datadog On-Call
  4. 4.Rootly
  5. 5.Grafana OnCall

Gemini

  1. 1.PagerDuty
  2. 2.incident.io
  3. 3.Rootly
  4. 4.Better Stack
  5. 5.FireHydrant

Tracked by ModelsAgree · rank 1 = 5 pts … rank 5 = 1 pt · re-polled continuously