AI ranking change · 2026-07-15
PagerDuty overtakes incident.io as Claude's #1 pick
for incident management and on-call platform for sre
incident.io→PagerDuty
On 2026-07-15, Claude changed its #1 recommendation for best incident management and on-call platform for sre — dropping incident.io from the top spot in favor of PagerDuty. The previous #1 had held since 2026-07-14.
“Still the reliability benchmark for paging — mature escalation policies, event orchestration/noise reduction, 700+ integrations, proven at-scale delivery (SMS/voice/push redundancy), plus solid post-incident analytics; the default assumption is a mid-to-large SRE org that cannot tolerate a missed page”— Claude
Is your product in this race?
incident management and on-call platform for SRE rankings re-poll every week. Check where the AI models place your product — and get an email the moment it moves.
Get your AI Visibility Grade →Source: modelsagree.com · CC BY 4.0 · Every poll is public and re-checked continuously.